Booking guide

Hi there!

Welcome to Knotty Strokes! As we are strictly by appointment only, we have created a booking guide, so you can put all your worries to rest.

To make an appointment with us, go to "book now" found at the top of this page.
This would redirect you to our Fresha booking page, so please follow the instructions for a seamless transaction.

Package Holders

Click on packages in the header above, and you'll be directed to our Fresha page.
If you are sharing a package or a friend is using your package just 1 time, you can book for them using your account, and indicate their name in the message box during your booking (:

** To note: Your slot will be released if payment is not made within 12 hours.

In addition, each masseuse can only accommodate 1 pax per time slot, so if you would like to bring your partner/friend you can always book back-to-back slots or look out for slots available amongst our therapists (:

Terms &
Conditions

Terms & Conditions

Changing of appointments:

Confirmed appointments can be rescheduled without any charges as long as it is requested more than 24 hours before your appointment date
A $30 admin fee will be charged for appointment changes done less than 24 hours before your actual appointment

Packages:

Only the 10 & 20 session packages are shareable with your friends/loved ones, so just inform us if you're using someone's package (with their permission of course) to book your session
10 & 20 session packages can be used for 45 mins upper or lower body, and 1.5 hour full body sports massages (2 credits will be deducted).

Validity periods:

Cupping Packages

Refunds/No-shows:

Once payment is made, we do not provide refunds
Should you need to change your appointment, you can do so within the 24-hour window to avoid a $30 late charge
If you aren't able to make your appointment at the last minute (3 hours before and less), you will be marked as a no-show and you will be charged a no-show fee which is equivalent to the cost of the service selected.